Cancellation Policy:

  • Airport Service : 2-hour notification-no charge. Less than 2 hours – $25.00 charge. No Show – will be billed for the full fare.
  • Charter Service: Type of Service where the car will remain with you for a designated amount of time. 48-hour cancellation – no charge. 24-hour cancellation – $50.00. Less than 24-hour cancellation – full rate will be charged.
  • Point to Point: Type of service where we pick up and drop off. 2-hour cancellation notice is required. NO SHOW- Will be billed full amount of fare.
  • Weddings: One Week cancellation is required. Less than one-week cancellation – full amount of fare will be billed.
  • No Show Policy: The full rate, including wait time and any applicable fees will be charged if the the passenger fails to be at the pickup location.
  • Airport No Show: The full rate, including wait time, airport fees and gratuity will be charged 60 minutes after the grace wait period.
  • Extra Stops: There is a $10 fee for all ‘in-line’ additional stops. Wait time will be added after the 15 minutes grace period.

Waiting Time Policy:

  • A grace period of 15 minutes is given for all pickups.
  • Waiting charge of $15.00 for each additional 15 minutes after the grace period.
A late airline arrival is not considered a NO SHOW or insufficient notice.  We will monitor flights and adjust pick up time accordingly. Please inform us any known flight interruptions.